Reliable Answers to Our Most Common Questions

Find clear and reliable answers to the most frequently asked questions about our services.

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Questions?

FAQs

What areas do you service?

We proudly offer our cleaning services all over Bahrain. In Saudi Arabia, we cover the Eastern Province, including Al Hasa, and we’re excited to announce that we’ll soon be expanding to Riyadh. We also provide comprehensive coverage across Kuwait. Wherever you are in these regions, Scoopline is ready to bring a fresh, clean touch to your space!

How do I book a cleaning service?

Booking with us is a breeze! You can easily schedule your cleaning service through our website, give us a call, or send us a WhatsApp message—whichever method is most convenient for you. We’re here to make the process as smooth as possible!

Do you offer any guarantees on your services?

Absolutely! We stand by our work with a satisfaction guarantee. If you’re not completely happy with the results, we’ll come back and re-clean the area for free. Your peace of mind is important to us!

Are your cleaning products safe for children and pets?

Yes! We only use eco-friendly, family-safe products. Whether you’ve got little ones or furry friends running around, you can trust that our cleaning won’t harm them.

How long does it take for carpets to dry after cleaning?

On average, carpets take 2 to 3 days to dry completely. However, this can vary depending on factors such as the type of carpet, the cleaning method used, and the current weather conditions.

Can you remove all types of stains from carpets?

We tackle most stains successfully, from wine spills to pet accidents! However, some older or particularly tough stains may need special treatments. We’ll do our best to get them out!

Do you need to move furniture for fixed carpet cleaning?

We’ll work around your large furniture, but it’s always helpful if smaller items like chairs or decorative pieces are moved before we arrive to make the process smoother.

How often should I have my sofas cleaned?

We recommend a professional clean every 3 to 6 months to keep your sofa fresh and free of allergens.

Do I need to remove all bedding before the cleaning?

Yes, please remove any bedding and linens so we can focus on giving your mattress a deep, thorough clean.

Can you eliminate dust mites and allergens from mattresses?

Definitely! Our cleaning process is designed to remove dust mites and allergens, helping you breathe easier and sleep better.

Do you offer same-day cleaning services ?

We understand that life happens! We try our best to accommodate same-day requests, but it depends on availability. Give us a call, and we’ll do everything we can to help!

Do you clean Irani carpets in Kuwait?

Yes, we’re experienced in handling delicate Irani carpets and use special care to maintain their beauty while ensuring a deep clean.

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